Sutton Carpet Cleaners Modern Slavery Statement

This Modern Slavery Statement sets out the actions Sutton Carpet Cleaners has taken, and continues to take, to prevent modern slavery and human trafficking in our operations and supply chains. We recognise our responsibility to act ethically, with integrity and transparency, and to safeguard the rights and wellbeing of all individuals who contribute to our business.

Our Commitment and Zero-Tolerance Policy

Sutton Carpet Cleaners operates a strict zero-tolerance policy towards all forms of modern slavery, human trafficking, forced labour, servitude, debt bondage and child labour. We are committed to ensuring that no such practices occur within our own operations or those of our suppliers, contractors and other business partners.

All individuals who work for or with Sutton Carpet Cleaners, regardless of their role, are expected to uphold this commitment. We will not knowingly work with any organisation that fails to align with our standards on human rights, labour practices and worker protection.

Our Business and Supply Chain

Sutton Carpet Cleaners provides professional carpet and upholstery cleaning services. Our supply chain includes providers of cleaning equipment, chemicals and consumables, as well as subcontracted service providers and facilities management partners. We recognise that certain parts of the cleaning and facilities sector can be vulnerable to exploitation, and we therefore monitor our arrangements with particular care.

Supplier Standards and Due Diligence

We expect all our suppliers and business partners to operate with the same high standards as Sutton Carpet Cleaners. Our supplier onboarding process includes an assessment of labour practices, working conditions and compliance with applicable employment and human rights legislation.

Suppliers are required to confirm that they do not engage in modern slavery or related abuses, that they respect legal minimum age requirements, that work is freely chosen, and that workers have freedom of movement and the right to leave their employment with reasonable notice.

Supplier Audits and Ongoing Monitoring

To support our zero-tolerance approach, Sutton Carpet Cleaners conducts risk-based supplier audits. These may involve reviewing documentation relating to employment contracts, wages, working hours, right-to-work checks and health and safety provisions, as well as conversations with management and, where appropriate, workers.

Where we identify areas of concern or potential non-compliance, we will work with the supplier to implement corrective actions within clearly defined timeframes. If a supplier is unwilling or unable to remedy serious issues, we reserve the right to suspend or terminate the relationship.

Training and Awareness

We provide guidance and awareness-raising for relevant employees, particularly those involved in procurement, recruitment and contract management. This includes information on recognising indicators of modern slavery, understanding our policies, and knowing how and where to report suspicions or concerns.

Reporting Channels and Whistleblowing

Sutton Carpet Cleaners encourages all employees, subcontractors and other stakeholders to report any concerns about modern slavery or unethical labour practices in our business or supply chains. Reports may be made to line managers or senior management, or via established internal reporting routes.

All reports will be taken seriously and investigated promptly and sensitively. We will not tolerate victimisation or retaliation against anyone who raises a concern in good faith, and we are committed to maintaining confidentiality as far as is reasonably possible.

Continuous Improvement and Annual Review

We recognise that tackling modern slavery is an ongoing process requiring continuous improvement. Each year, Sutton Carpet Cleaners will review this Modern Slavery Statement and our related policies, procedures and due diligence activities. The review will take into account changes in legislation, industry guidance, risk assessments, supplier performance and any incidents or concerns raised.

Where appropriate, we will update our risk assessment, strengthen controls, enhance training and refine our supplier management processes. Our aim is to continually improve our capability to identify, prevent and address modern slavery risks.

Approval of this Statement

This Modern Slavery Statement has been approved by the leadership of Sutton Carpet Cleaners, who are responsible for ensuring that it is implemented and upheld across the business. It will be reviewed and updated annually to reflect our ongoing commitment to combating modern slavery and protecting the rights and dignity of all workers connected with our operations.